Privacy Policy

Arivie ("we", "our", or "us") operates the Arivie mobile application. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

Phone Number

We collect your phone number for:

• Account registration
• Login authentication
• Communication regarding orders

SMS Verification

To verify your account, we use a third-party SMS provider (BestSMSBulk.com) to send one-time verification codes (OTP). Your phone number is shared with this provider solely for authentication purposes. We do not use your phone number for marketing.

Location Data

We collect your device location:

• To display nearby stores
• To calculate delivery routes
• To improve service quality

Location may be accessed when the app is open or when reopening the app to refresh nearby stores.

Account & Usage Information

We store order history, saved addresses, and account details.

2. How We Use Your Data

We use collected data to:

• Provide delivery services
• Connect users with nearby stores
• Improve app functionality
• Provide customer support

We do NOT sell personal data.

3. Data Sharing

We may share necessary information with:

• Stores registered on Arivie
• Delivery drivers
• SMS verification provider (for OTP only)

We do not share personal data with advertising networks.

4. Data Storage & Security

Data is stored securely on protected servers with technical safeguards against unauthorized access.

5. User Rights

Users may request account deletion or data removal. To request deletion, please contact us through our social media channels.

6. Children's Privacy

Arivie is not intended for children under 13 years old.

7. Updates

We may update this Privacy Policy. Changes will be reflected by updating the effective date.